Photo portrait of Pauline Keating

Research Leadership

Reduce Risk, Spark Innovation, & Accelerate Growth

With 15+ years leading research across user experience (UX), digital product, and marketing for top-tier brands, I have a proven track record of turning insight into action with impact.

I build research functions, streamline operations, secure leadership buy-in, empower teams, and lead high-value projects.

I ensure insight doesn’t just inform decisions; it shapes vision, reduces risk, and fuels innovation and growth.

Services

Elevate UX Maturity

Advance UX practices and scale research operations across your organisation.

Deliver Impact

Execute high-value projects and sustain momentum with ongoing research support.

Build Confidence

Coach individuals and train teams to embed research into every decision.

Inspire Vision

Share strategic insights through talks, workshops, and thought leadership writing.

Clients and employers include:

Comedy Central logonickelodeonUniversal Music Group logoMetro newspaper logoDigital Cinema Media logoPenguin Random HouseThe Irish TimesRTEAn Post logoWhat Car? logoPistonHeads logoPR Week logoEuropean Commission logoO2 logoNestle logoSprite logo